Effective Date: 2025-05-23

At Ailsas.com, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information in accordance with applicable laws, including the UK General Data Protection Regulation (UK GDPR).

We collect personal data that you provide directly, such as your name, billing and shipping address, email address, phone number, and payment information when placing orders, signing up for newsletters, or contacting us.

We use cookies and similar technologies to collect technical data. We will obtain your explicit consent for non-essential cookies via a cookie consent banner upon your first visit to our site. You can manage your preferences via our cookie consent tool, browser settings, or visit www.allaboutcookies.org for general information.

Your data is used to fulfil orders, manage your account, provide support, prevent fraud, improve our site, and – with your consent – send marketing updates. Device data helps us understand website usage and improve user experience.

We process data based on (i) contract fulfilment, (ii) consent (e.g. for marketing), and (iii) legitimate interests (e.g. fraud prevention).
We implement security measures to protect your data, but no system is completely secure online.

We only share your data with trusted service providers including Shopify, Google Analytics, Meta/Facebook Ads, payment processors, logistics and marketing partners. We may also share data to comply with legal obligations.

Some partners may be located outside the UK/EEA. We apply approved safeguards such as Standard Contractual Clauses to ensure protection.

UK and EEA residents have the right to request access to their personal data, as well as to request its correction, deletion, or restriction of processing. They also have the right to object to processing and, where applicable, the right to data portability. You have the right to withdraw your consent at any time where we rely on consent for processing your personal data. To exercise any of these rights, please contact us at hello@ailsas.com.

We retain your data only as long as necessary for the purposes outlined, including legal, tax, and compliance. You may request deletion at any time.

We may use tracking technologies such as cookies, pixels, and device identifiers to provide you with personalised advertising through platforms like Google, Facebook, Instagram, and others.

These personalised advertising activities are based on your prior consent to marketing and advertising cookies, which you can manage at any time via our cookie consent banner or privacy settings.

You may opt out of personalised advertising through the relevant platform settings, such as:

Facebook: 
https://www.facebook.com/settings/?tab=ads

Google: 
https://adssettings.google.com

General opt-out: 
http://optout.aboutads.info

Please note: We do not alter our tracking behaviour in response to “Do Not Track” browser signals.

We may update this policy. Any significant changes will appear here with a new effective date.

If you have questions or wish to exercise any privacy rights, email us at hello@ailsas.com.